Why volunteer?

Career Booster
Volunteering helps you create a positive
impression, makes you more innovative, creative and
gives you a range of useful skills.

Learn New Skills
Volunteering helps you improve your teamwork,
leadership, problem-solving and people skills.

Make a Difference
Your actions as a volunteer within the hospice, whether
big or small, will have an impact on someone’s life.

Make Real Connections
Volunteering lets you meet people from all walks of life.
It gives you the chance to form real friendships that can
last a lifetime.

Become a Part of The Community
New to the area, just retired, in between jobs or need a
bit of company and support? – then volunteer for your
local charity Nightingale House Hospice.


We rely on the help of volunteers to be able to provide the best possible care for our patients.
See our current volunteering vacancies below.

Job Title Location Department Start Date
Online Volunteer Assistant Shops Retail ASAP
Inpatients Volunteer Hospice Clinical ASAP
Wellbeing Transport Care Assistant Hospice Facilities ASAP
Volunteer Sales Assistant Shops Retail ASAP
Cafe Volunteer Regent Street Catering ASAP

Click on the job titles below to find out more:

Retail Volunteering Opportunities

For this role you will need an eye for detail coupled with an excellent telephone manner and basic computer skills.  You will be the first point of contact for many of our supporters wanting to donate their preloved goods and your ability to show empathy and understanding is critical. Full training will be given on all systems including the computer and gift aid. This role is based within our Regent Street Store.

Help us to ensure we can safely resell electrical items that have kindly been donated by our supporters After training you will be carrying out simple Portable Appliance Testing (PAT) on donated electrical goods. This is a combination of a rigorous visual and physical inspection and then testing the appliance with an easy to use Batt Tester which will be provided.

Are you a film buff, fancy yourself as a bit of a gamer, love your tunes or perhaps you prefer a good old book?

Nightingale House Hospice are looking for volunteers with media sector experience and knowledge to help support in Regent Street.

Are you tech savvy? Know your way around eBay? Have a keen eye for the unusual or sought-after collectables? Then this is just the volunteering role for you!

Nightingale House Hospice has launched its own eBay selling page and urgently needs volunteers to help make it a success! This role is based in our Regent Street Store.

In this role you will be very active sorting donated stock and ensuring it is fit for sale. A good knowledge of clothing brands is very helpful although not essential. Other duties could include general cleaning, pricing and hanging of donations before they go out for resale. This is a very active role and may involve some lifting.

At our shops you are the face of the hospice. You will be a part of a fun and vibrant team playing a key part in making our customers feel welcome and keeping the shop well stocked and merchandised. You may also serve at the till, accept customer donations and promote the Hospice Lottery and Fundraising Events. We have bright and airy shops in Mold, Buckley, Wrexham, Borras, Whitchurch and Oswestry.

Hospice Volunteering Opportunities

If you enjoy offering superb customer service and creating a lasting impression then being a member of our Caffi Cwtch or Regent Street team may be just for you. We will train you on our menu and making drinks, meeting and greeting, serving on tables and generally being a good egg – if you excuse the pun!

If you can tell a plant from a weed and would like to help create and maintain our beautiful gardens this role is ideal for you. Being part of a like-minded team, who meet on Tuesday and Thursday, you will both help design and plant our gardens so they look their best whatever the season. In return you will make many new friends and have a great sense of achievement.

This role operates under the direction of our chefs and can be as complex or as simple as you like. Some ideas of the duties involved are preparing raw ingredients for meals, baking cakes, making drinks and washing up. Full training is available for this role.

You will belong to a small team who are responsible for one of the main income streams into the hospice. Being a great communicator, you will raise awareness of the lottery at events and actively encourage new players to join. Full training will be given for the role.

A great way to find your feet in volunteering! If you would like to be involved in raising the 4 million pounds necessary to deliver the hospice services the fundraising team would love you to join them. This role can be very active or as simple as you like – be a Marshall at one of our outdoor events, be a walking guide or give up just two hours to help bag pack – the choice is yours!

You will help to generate much needed funds whilst delivering outstanding customer service. As part of the team you will create visually inspiring displays in the hospice shop which is based near the Hospice main reception. You may also help at Pop Up Shops within the community helping to raise awareness of the hospice services.

We are always looking for drivers who are either prepared to drive their own vehicles or the hospices to support at events, make deliveries to our online customers, collect money tins, help with pop up gift shops and meal deliveries from Caffi Cwtch. This role is fully flexible and there is not always a need to offer a regular weekly commitment. If you have a clean drivers license and are aged between 25 and 80 we would love to hear from you!

Many departments throughout the hospice benefit from administration support. Duties could include data entry, scanning and photocopying documents, handling post, answering the telephone and greeting visitors to the office.

Counting cash donations and providing administrative support ensures our donors are thanked promptly and appropriately. Primarily you will count and record cash donation received into fundraising, whilst ensuring all information is kept confidential and secure. Full training will be provided.

At reception you are the ‘Face of the Hospice’ and the first point of contact for all our visitors. Working alongside a member of staff you will need to have excellent communication skills, the ability to empathise with people and a telephone manner that is second to none.


We work flexibly with volunteers to fit the times they are available with the needs of the service. All we ask is that volunteers are reliable, committed and dedicated to their role.

You can start in our shops at the age of 16 however, patient facing roles the minimum age to volunteer is 17.

Nightingale House Hospice is committed to the provision of training for volunteers that is ongoing and appropriate throughout the volunteer placement. Every effort is made to ensure that all volunteers are given equal opportunity to access appropriate training and support. New volunteers receive a general induction session on the nature and purpose of Nightingale House Hospice together with details of Fire Safety, Health and Safety and Moving and Handling requirements.

Look at the current advertised vacancies section of our website. You will see a role summary and the commitment required and can also download a more detailed description of the role. Fill our the Apply Now form or contact us for more information.

Shops – we will pass your details directly to the link manager for your chosen shop, they will contact you to arrange an informal chat, if both parties agree, an induction and start date will be arranged.

Hospice – we will contact you again as soon as we have received your references, to arrange an introductory visit and very informal interview to chat about your selected role, or any other roles within the Hospice. We will then carry out the relevant pre-volunteering checks. Once we have successfully completed the pre-volunteering checks, role specific training will be arranged, followed by a start date.

Get In Touch

For more information on Volunteering please call 01978 316800 or complete and submit the form below:

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