In Patient Unit

It is essential that all Nightingale House visitors wear face masks when visiting the hospice and when moving around the building.

Prior to admission, you and your carers are welcome to visit the hospice and have a look around. Please contact your Macmillan or District Nurse, or telephone the hospice directly to arrange this. 

On admission to the hospice you will be shown to your bed and given time to settle onto the ward. Your family or carer may accompany you if you wish. Once you are settled you will be assessed by a doctor, advanced nurse practitioner or nurse. They will discuss with you your needs and concerns and answer any questions you may have.

You will meet members of the team and be given the opportunity to discuss the initial planning of your care with both medical and nursing staff. If you wish, your family may be present during this time, or if not they may discuss any issue with staff later with your consent.

Care plans are regularly updated by our nursing staff throughout your stay. Relevant information will be shared with other members of the hospice team, e.g. doctors, nurses, occupational therapist, physiotherapist, social worker, complementary therapist, chaplains, pharmacist and dietitian.

The ward at the hospice has a mix of single rooms and wards with 4 beds. These are single sex wards. The beds are allocated to meet each individual’s needs.

There is no cost involved, all of our services are free of charge. All patients have access to television and radio, and headphones are available on request. Patients may access free Wi Fi if required. A telephone can be brought to you for use on request. Mobile phones may be used at the hospice providing they do not disturb other patients. For further practical information please click here

People are referred to the Inpatient Unit for different reasons. These may include:
• Control of symptoms (for example pain or nausea/sickness)
• Rehabilitation following treatment
• End of life care

Please send ALL REFERRAL related emails to: BCU.NightingaleHouseReferrals@wales.nhs.uk
Referrals MUST NOT be sent to the info@ email address unless they have been encrypted – the password must be communicated verbally to our Clinical Admin department.

For more information please contact us on 01978 316 800 or for general inquiries via email.


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