In Patient Unit

In Patient Unit – Serving North East Wales and the borders. We provide care local people suffering from life limiting illness. People are referred to the Inpatient Unit for different reasons. These may include: • Control of symptoms (for example pain or nausea/sickness) • Rehabilitation following treatment • End of life care

Your Admission

Prior to admission, you and your carers are welcome to visit the Hospice and have a look around. Please contact your Macmillan or District Nurse, or telephone the Hospice directly to arrange this. Please let us know if you have any concerns about your stay so we can make sure you receive the most appropriate care.

On admission to the Hospice you will be shown to your bed and given time to settle onto the ward. Your family or carer may accompany you if you wish. Once you are settled you will be assessed by a doctor, advanced nurse practitioner or nurse. They will discuss with you your needs and concerns and answer any questions you may have.

You will meet members of the team and be given the opportunity to discuss the initial planning of your care with both medical and nursing staff. If you wish, your family may be present during this time, or if not they may discuss any issue with staff later with your consent.

Care plans are regularly updated by our nursing staff throughout your stay. Relevant information will be shared with other members of the Hospice team, e.g. doctors, nurses, occupational therapist, physiotherapist, social worker, complementary therapist, chaplains, pharmacist and dietitian.

The ward at the Hospice has a mix of single rooms and wards with 4 beds. These are single sex wards. The beds are allocated to meet each individual’s needs.

There is no cost involved, all of our services are free of charge. All patients have access to television and radio, and headphones are available on request. Patients may access free Wi Fi if required. A telephone can be brought to you for use on request. Mobile phones may be used at the Hospice providing they do not disturb other patients.

Your medicines

Please bring your current medicines with you when you are admitted to the Hospice. The doctor will review them and, if appropriate, some may be retained for use. Your relatives may be asked to take medications that are not required back home.

Belongings

During your admission you will require the following items:
• Toiletries
• Night clothes
• Day clothes / slippers
• Spectacles/hearing aids

Please do not bring valuable items into the Hospice as we are unable to take responsibility for them.

Personal Laundry

The Hospice is unable to wash patient’s laundry except under exceptional
circumstances. A small basket is provided at the bottom of the wardrobe to collect laundry ready for washing by family and friends.

Smoking

The In-Patient Unit has a designated smoking lounge for the use of patients only.

Visiting

The Hospice operates a flexible and open visiting policy. However this is dependent upon the patient’s wishes and general condition. Staff may restrict visitors following discussion with the patient.

Daily Routine

Care is given on an individual basis and we try at all times to meet your personal needs.

There is a varied menu to suit all patients’ needs. Special diets are catered for.
Meal times may vary to suit individual needs but are usually served at:
Breakfast From 8:00am (on waking/as requested)
Lunch 12:15pm
Afternoon Tea 3:00pm
Evening Meal 5:00pm
Supper Drinks 9:00pm

Drinks and snacks such as biscuits, crackers and cake are available at any time on request.

We provide our care free of charge to local people, their families and carers.

Nightingale House Hospice is a registered charity; we are not part of the NHS. We provide our services free of charge to all patients. It costs around £3 Million to run the Hospice each year which equates to nearly £8,000 per day. We only receive around 22% of our running costs from the Welsh Assembly Government and the Health Board. To ensure the Hospice keeps running we need to fund the remaining 78% from our own fundraising activities which includes support from our local community and gifts from peoples Wills.

How to find us

We are based on Chester Road in Wrexham. Whilst we attempt to provide car parking space for our patients and their visitors, from time to time our car park is full. On these occasions we kindly ask that you do not double park/park on double yellow lines (even if you have a disabled badge) as this restricts access for ambulances/emergency vehicles and deliveries.

There is street parking available within a short distance of the Hospice.