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t: 01978 316800  e: info@nightingalehouse.co.uk
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Family support

Helping you through loss

Losing someone you love is a deeply personal journey, and everyone’s experience of grief is different. At Nightingale House Hospice, our Family Support Team offers compassionate care, guidance, and a safe, supportive space to help you through this difficult time.

We recognise that bereavement brings many emotions and challenges, which is why our support is tailored for both adults and children.

How we can support you:

  • One-to-One & Group Support – Choose between individual counselling or the comfort of sharing experiences in a group setting.

  • Support for Children & Young People – Specialist sessions designed to help children understand and express their feelings in a way that works for them.

  • Practical Guidance – Advice and assistance with paperwork, financial concerns, and planning for the future.

  • Legacy & Memory Making – Opportunities to create keepsakes and meaningful tributes to honour the memory of your loved one.

You don’t have to go through this alone, our team is here to support you every step of the way. 

Who can access our family support services?

  • Families who have a loved one being supported by Nightingale House Hospice.
  • Families who have lost a loved one who was cared for by Nightingale House Hospice. 
  • Children who need support, with referrals accepted from parents, teachers, GPs, and mental health professionals – Children can be referred without having a connection to Nightingale House.

Please use the referral form below to contact our Family Support Team.

Family Support Referral Form

Details Of Person Being Referred

Home Address
Will you be able to attend onsite appointments?
What type of bereavement support is needed?

If referral for a young person (under 18). Please provide Parent / Guardian details:

Is the young person aware of this referral?
Have they consented to the referral?

The deceased

Were they known to hospice services? (Please note Nightingale House Hospice is not connected to Hospice at Home)
Place of death:

Services

Area of service required:
(Please note we can only accept anticipatory loss referrals where patient is accessing services).
Please indicate which service(s) are of interest:
Please indicate which type of support you feel would be beneficial.
Are you currently accessing any program of counselling, therapy or mental health services?
Please describe any other significant losses / events / risks or previous trauma.
For child referrals please describe and tick boxes as appropriate.

“It’s completely normal to feel a bit scared during tough times. Our team is ready to support both patients and their families as they navigate these challenging circumstances. There are multiple ways to reach out to our family support services, so please don’t hesitate to connect with us.” 

Jackie Rowley

Jackie Rowley

Family Support Team Lead and Social Worker

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